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Smarter Home Visits Wins Award

Posted on 19 May 2016

The ‘Smarter Home Visit’ initiative we deliver for Thames Water won the Water Resource Management Project of the Year award this week at the Water Industry Achievement Awards. Groundwork South and Groundwork London do all the home visits that help Thames Water customers reduce energy and water consumption to cut bills and help the environment.



The prestigious Water Industry Achievement Awards to date took place on Tuesday 17th May where more than 520 of the water sectors finest came together in Birmingham to recognise important work across the sector.

Groundwork South make visits across Oxford and Newbury, making about seven visits a day. Each visit is a fascinating dive into the personal water consumption of the resident, but the visit really starts outside. The first check is to ensure the supply from the street to the house is not leaking in anyway. If a leak is found a team is despatched from Thames Water to fix it, at no charge to the homeowner. Once inside the clever stuff begins.

Martyn Spackman, Groundwork South’s Team Leader for the scheme said, ‘The Smarter Home Visit starts by taking the homeowner through a series of questions on a special tablet-based app. First the kitchen, then the bathroom…each area where water is used is looked at. The homeowners answers are entered into the app and in real time the amount of water they use and the cost of the energy used to heat that water is displayed. By tweaking the answers the homeowner can see how much savings they can make through simple adjustments to their routines.’

It’s not all words though, a wide variety of water saving devices can be installed free of charge. Water efficient showerheads and taps, that mix more air into the water, can be fitted and the toilet turned into a dual flush system.

The initiative started in October 2015 and by March they had made approximately 6500 visits, reducing bills on average per household by £180 a year.

Congratulations to all those involved.

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