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Tesco Bags of Help FAQs

Frequently Asked Questions about the Bags of Help grant scheme and customer voting:

Why are shops charging for carrier bags?

Tesco, like other large retailers, is required by law to charge a minimum of 5p for every single-use carrier bag used by a customer. Proceeds from the charge at Tesco will fund grants to support lcoal community projects. The scheme is administered by environmental charity, Groundwork.

You can read more detail about this on the Tesco website:

About the carrier bag charge

Can I nominate a project?

Yes!

If you have a local project in mind that you think could benefit from a Bags of Help grant, but you are not in a position to apply yourself, you can nominate it using our form:

Nominate a project

What is the customer vote and how does it work?

Three community projects in each local area will be voted on by customers in Tesco stores throughout the UK, with projects changing every other month. Following the vote, the project that received the most votes in its area will receive a grant of up to £4,000, second place receiving up to £2,000 and third place up to £1,000.

Is the customer vote happening in every store?

The customer vote will be taking place in all stores across the entire Tesco estate in England, Scotland and Wales. A small number of express stores that do not have room for a voting unit. For customers shopping at these stores, they will be advised of their nearest store where they can vote – they just need to take their receipt along in order to receive a token.

Will my local store host the vote for my project?

For some projects, the most local store is not necessarily the store collecting votes for projects, due to the necessity of defining regions geographically.

Measures have been taken however to promote projects equitably in every store across a region. Customers who would prefer, can take their receipt along to a store hosting the voting on their favourite project, in order to receive a token to cast their vote.

How do people vote when they are in the stores?

Tesco shoppers will be given a token with every transaction and encouraged to vote for the local project they would like to see receive funding using the voting unit in store.

Can online customers vote?

Online customers can take their Customer Delivery Note into store and show this to a colleague in order to be given a voting token. We are working for a solution to allow online grocery shoppers to vote for local projects as part of the online shopping trip. 

How do the votes get counted and logged?

Each store is responsible for logging the votes and keeping a record confidentially. At the end of the voting period – store results are reported back to the central Bags of Help team at Tesco.

Will all projects receive a grant and what are the amounts?

All three projects going to the customer vote will receive a grant. The project with the most votes will receive up to £4,000, with second place receiving up to £2,000 and third place up to £1,000.