Programme Support Officer

Organised? Efficient? Like engaging with people? Want to help support some of the most vulnerable households in London?

We are seeking a Programme Support Officer to work as part of the Green Doctor’s team providing administration and outreach support. The role will include booking client appointments, administrative and database tasks and reporting.

You will be part of our award-winning Green Doctor Programme which delivers home visits to over 6000 vulnerable residents across London each year. We help households save money, stay warm and improve energy efficiency in the home by installing free energy-saving measures, give advice on bills and provide referrals to further services to improve health and well-being.

You will have excellent interpersonal skills, good attention to detail, be comfortable talking on the phone to vulnerable householders and the ability to use customer databases and extract and analyse information when needed.

You will need to be target driven with the ability to work on your own initiative as well as part of a busy team and have excellent organisational skills in order to cope with competing demands and tight deadlines over the winter months.

Through your proactive and collaborative working with the team you will be able to help ensure that we meet our targets.

About us

Groundwork London is a leading community regeneration organisation working with people living in some of London’s most deprived places. We help communities to transform open spaces and support people through training, education and gaining employment, as well as raising awareness of environmental sustainability.

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Application Form 

Job Description

Please send your completed application form and recruitment monitoring form quoting reference 639/GD to

Interview date: 22nd October 2019

For further information contact

Groundwork London is an equal opportunities employer and welcomes applications from all members of the community.