We’re all using too much water – an average of 150 litres of water per person every single day. And a lot of that water is heated, with around 30 per cent of the average household gas bill spent on heating. Our advisors help people to reduce their water consumption, saving money and taking the strain off our most important natural resource.
Both within the home and in community settings, we offer advice and guidance and practical ways of making a difference to bills.
Our service includes:
- Practical water conservation measures: such as providing shower timers, flush reducers and other devices to bring down bills.
- Advice on behaviour: helping people to understand how they can save money by behaving differently, such as using their heating system in the most efficient manner
- Benefit checks and debt support: helping people to claim benefits they perhaps didn’t know they were entitled to, referring them to debt and benefit support agencies, or the hardship funds operated by many utility companies.
- Signposting to other support: Where we think a household needs specialist help we refer to the right local agency. This might be for other household improvements, or support relating to unrelated challenges the household is facing, such as health services or support for older people who are at risk of falling or not coping.