Skip past Navigation

Privacy Policy


Groundwork West Midlands takes the privacy of all stakeholders very seriously and takes great care with customer and user information in accordance with all applicable laws concerning the protection of personal information. This Privacy Policy outlines how your personal information will be treated.

What information do we collect? 

In order to provide you with information about our services, we may collect personal information, including for example name, address, email address and telephone number, about you from our website, telephone conversations, emails, application forms and written communications.

We may supplement the information that you provide with other information we receive from third parties and project delivery partners.

How do we use your information?

Any personal data relating to you will be used and recorded by us in accordance with current data protection legislation and this Privacy Policy.

We will use the personal information we hold to communicate with you with regard to Groundwork West Midlands and its activities and particular goods, services and special offers which may interest you. This may also include market research to improve the quality of our service.

Disclosure of your information

We may pass your information between Groundwork UK, individual Groundwork Trusts, project delivery partners and funders, to which we have a business relationship. In all cases, we will take great care to ensure that your information is only processed in accordance with this Privacy Policy and the law, and we only permit your information to be used for authorised purposes.

How do we store your information?

Personal data collected by core website processes will be deleted if it has been unused for more than 2 years. Personal data collected for email marketing will be retained while you are a subscriber. An unsubscribe link will be provided on all email newsletter and you can unsubscribe at any time. The data of unsubscribed users will be retained to ensure we have a record of your preferences so we know to not contact you with that method.


In common with many other website operators, we may use In common with many other website operators, we may use standard technology called ‘cookies’ on this site. Cookies are small pieces of information that are stored by your browser on your computer’s hard drive. Our cookies enable us to increase the speed at which we can download information for you. Most browsers automatically accept cookies, but you can usually change your browser to prevent cookies being stored, however if you do turn cookies off this may limit the service that we are able to provide to you.

Access to your information

You may access data held by us about you at any time by contacting the Data Protection Officer at Groundwork West Midlands, Dolton Way, Tipton, DY4 9AL, by emailing or by telephoning 0121 530 5667.

What to do if you do not want to receive marketing information

You have the right to prevent marketing information being sent direct to you. If you prefer not to receive information from us or any other organisation to which we may disclose your information, you can opt out by contacting our Data Protection Officer on the details below.

Contact us

If you have any questions about this privacy policy, please contact our Data Protection Officer at Groundwork West Midlands, Dolton Way, Tipton, DY4 9AL, email or telephone 0121 530 5667