We’ll work with you to improve the health and well-being of your residents.

Green Doctor has an excellent track record of reducing fuel poverty, social isolation, and environmental impact using our:

Well-established local connections

Whilst we operate nationwide, Green Doctor is rooted in the local communities where we operate. This means we work alongside our partners to deliver a tailored service that meets the specific needs of tenants. 

Relationships with beneficiaries

We build relationships with residents so we can understand the full extent of their need. 

This in-person approach supports our partners who have the resources and expertise to deliver results and rely on our connections with both potential and existing beneficiaries. 

Expertise to complement yours

Our Green Doctors are energy-efficiency experts. We can quickly turn around retrofits and EPCs to improve energy efficiency, save tenants money, and reduce the environmental impact of wasted energy.

For housing associations and local authorities who have identified a need, Green Doctor provides simple technical fixes, support, and advice to deliver tangible results to vulnerable tenants.  

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Our impact

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60,000+

Green Doctor visits per year

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£350k+

distributed in emergency energy top-ups

£5m

of savings made by households

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1,500+

front line workers trained in energy awareness and fuel poverty

Green Doctor is unique: we combine technical expertise with on-the-ground people-focused support. We pride ourselves on our strong partnerships with local authorities and housing associations to make an impact, helping people out of fuel poverty and reducing the environmental harm of wasted energy.

We build relationships with our clients

Our Green Doctors work closely with vulnerable people from the moment of referral for as long as they need us. That means understanding their individual needs and challenges, spotting opportunities for referrals, and finding the most appropriate solutions.

We save residents money

We help residents to find cheaper tariffs, minimise waste, and manage their water and energy debt, leaving them with more money to spend on necessities to improve their living standards.

We combine local knowledge with a UK-wide reach

Green Doctors operate across the UK which means our impact is wide-reaching whilst keeping our approach tailored to local communities.

We provide both environmental and social value

Not only do we help vulnerable people out of fuel poverty but we also reduce energy waste and the detrimental impact that has on the environment.

As a result of our work and, in particular, our expertise in retrofits and EPCs, we saw a saving of 3.7M kg of carbon dioxide in 2019 alone.

We’re a trusted third party

Our Green Doctors have no agenda other than to provide advice and practical support for our clients. This means that people feel they can trust we’ll provide the best possible support to meet their needs.

Measurable results

We make sure our Green Doctor service achieves environmental, financial, and social goals by consistently monitoring and evaluating our projects.

Green Doctor in action: Mark’s story

One cold, December morning Green Doctor received a phone call from a Police Community Support Officer (PCSO) at Otley Police Station in Leeds. His tone: alarmed.

I was taken aback by the conditions Mark Lister* is living in. He has no heating and his only running water is provided to him by a tap in the cellar. As such, he has hundreds of bottles of water stored in old disinfectant bottles.

The picture painted by the PCSO was severe but, sadly, not unusual:

Mark would wash outside of his home once a week. He had no cooking facilities aside from an old, unhygienic microwave. 

He had taped up all gaps around the windows and doors, so there was a distinct lack of ventilation around the home. As a result, thick black mould had spread across most of the internal walls, with severe damp present throughout the property. Windows were broken and rotting, electrics were in a dangerous state and there was a large hole in the ceiling of the landing. 

Mark himself was found in ailing health too. He lived with blackouts, respiratory problems, back nerve pain, varicose veins, low blood pressure and a speech impediment, despite not having visited the GP in years. 

He had very little cash and seemed to be unaware of any help or support for his financial situation.

On receiving this information, we responded in the same way we do with all our cases: promptly and proactively. 

We started with our usual home visit to find out more about his situation. We gained a full picture of both Mark Lister’s poor living conditions and mental ill-health during this visit. 

We discovered Mark had some savings. We also identified his anxiety over lack of income (he’s been unemployed for over 40 years due to low self-confidence), and not having enough money to buy food. Having been deprived of food as a child, this was a particular concern, preventing him from spending any money on house repairs for fear of going hungry

How we supported Mark

As a result of our visit to Mark, we were able to make significant improvements to both his short and long-term living conditions:

  • We issued him with two emergency heaters, a hot water bottle, blanket, gloves, hat, four LEDs, and four dehumidifiers.
  • We helped him access the council Home Improvement Loan scheme at 0% interest to help finance the repairs to his roof, windows, and floor. We also helped him apply for the Warm Well Homes grant scheme to purchase a central heating system (at a value of £5,000) and loft insulation (at a value of £300).
  • Webrought his case to Public Health Leeds and referred Mark to Adult Social Care for support for his childhood trauma and speech impediment.
  • We also referred him to the Citizens Advice Bureau and Connect Well for further support with accessing information and support in the future.

*Name and image has been changed to protect privacy.