Green Doctor
Energy costs are high, causing many people stress and unnecessary suffering. We can help you through various services:
Green Doctor
Green Doctors are energy experts that offer free, impartial advice to help you save money on energy bills by easy-to-follow advice and behavioural changes that really work.
The advice we give is always bespoke to your situation. We are also able help you with debt, mental health support, emergency food or fuel, and much more.
This is completely FREE charity service, as we are fully funded. Open to people of any age and background in the East Midlands, whether you own your home, rent, or are a social housing tenant.
On average, a household can save £325 a year by following the advice given by the Green Doctor!
Some of the reasons people ask us for help are:
- struggling to pay energy bills
- finding it hard to manage fuel debt
- worrying about keeping warm or choosing between eating and heating
- known issues with cold, damp or draughtiness or worried this may be happening in your home
- respiratory problems e.g. asthma or a persistent cough
- a permanent health condition or terminal illness
- simply wanting to save money and keep the home warmer for less
What to expect from a visit
After you sign up, we will call to book a home visit at a day and time of your choosing.
We’ll look around to identify problems like damp and mould, review your bills to see where you can save money, offer tailored energy-saving and electrical safety tips.
We give out freebies like LED light bulbs, draught excluders, and more. We support with emergency heating, fuel vouchers, government grants, and debt.
We can also help you learn how to make the most of retrofit technology such as solar panels, heat pumps, smart heating systems, and more.
Get a free home visit
Sign up yourself or another person by clicking the button below, and we will be in touch. If you have questions, email gwfcgreendoctor@groundwork.org.uk or call 0115 9788212 (Monday – Friday, 9am – 5pm).
All aspects of the service is free of charge as we are fully funded by funders including the Energy Redress Scheme, Cadent, British Gas and others.
Please make mention when you sign up of any accessibility needs. We offer British Sign Language (BSL) for home visits in Derby and Nottingham.
Resources
We have a series of short videos available for you to get immediate support.
These videos are full of practical advice to help you make positive changes at home so you can save money and energy, prevent damp and mould, use electrical items safely, and more.
You can find all the below videos and more on our YouTube channel.
Damp and Disrepair
It is more important than ever for social housing landlords to be pro-active in identifying and resolving health issues in tenants’ homes.
Awaab’s Law requires emergency reports of health hazards to be actioned within 24 hours. The Regulator of Social Housing (RSH) conducts regular inspections, and can issue high fines and enforce deregistration of wayward landlords.
It’s why our team of experts identifies and tackles the root causes of damp and mould, and aim to get disrepair issues fixed quickly and amicably.
By working with our Damp & Disrepair team, you can prevent falling foul of Awaab’s Law and you may improve your RSH Consumer grade, bridging the gap between you and your tenants.
Our Damp & Disrepair service provides tenant home visits where we’ll identify specific areas for improvement and provide recommendations for remediation.
Tenants who landlords struggle to connect with are often very receptive to our third-party support and impartial advice. We are able to prevent claim farmers by showcasing good practice, sympathetic communication and swift repairs.
The result is improved mental and physical wellbeing, and healthier, more comfortable homes – for the tenant to reside in, and for the landlord as part of their portfolio.
We follow up with the tenant two months later, to ensure our advice has been put into practice, and check if repairs have started on the reported issues.
Bassetlaw District Council
We have worked with Bassetlaw District Council since 2023 to identify and remedy damp, mould, and disrepair in their tenants’ homes.
The Council get thorough reporting so they can best support their tenants, including early identification of invisible damp. This pro-active approach helps to prevent complaints and falling foul of legislation.
Watch the video to hear from Cllr Lynne Schuller and Repairs & Maintenance Manager Marie Bowler.
Download the brochure
Our Damp & Disrepair brochure gives further insight into the issues you may be facing and how you can combat them through our service.
Get information about Awaab’s Law, the Regulator of Social Housing’s inspections and their expectations, and much more.
Download the PDF brochure by clicking the button below.
Free Damp & Disrepair trial
We offer free Damp & Disrepair trials to social housing providers in the East Midlands so you can test the positive impact of our service on your housing portfolio.
By working with a well-established charity, you can open doors, start conversations and resolve tenants’ issues amicably. If you are interested, fill in the below form and we will respond as soon as possible.
Damp & Disrepair
Register your interest in our Damp & Disrepair service.