Event: Retrofit – how to deliver schemes and ensure effective tenant engagement
18 May 2022 | 12:00-13:00 | Free digital session.
Join our next FREE online lunch and learn session by Groundwork’s Green Doctor energy efficiency experts, sharing their expertise from supporting over 60,000 people a year to stay out of fuel poverty.
In this one-hour live webinar, you’ll hear from our Retrofit Coordinators and Assessors about their experiences of delivering retrofit schemes: the good, the bad and the ugly!
Topics we’ll cover will include:
- The current retrofit regulatory process
- The funding schemes that currently exist
- How to effectively engage tenants throughout the process, both before works commence and afterwards to ensure a success
- Overcoming the challenges encountered with delivering Retrofit Assessments
Don’t miss this chance to secure your place.
Learn how to deliver a successful retrofit scheme.
This session is free and will be delivered online.
This webinar is for you if you…
- are considering bidding for funding for retrofit projects
- want to learn more about how to implement retrofit projects successfully on your housing stock
- are concerned about how to ensure residents understand the process, how it impacts on them, and what the benefits are
You’ll leave with…
- insight into the key steps needed to deliver a retrofit project in the regulatory framework
- strategies to communicate projects effectively to your tenants
- increased awareness of how to deliver a retrofit project successfully.
Meet the experts
Emily Thompson
Director of Climate Change and Fuel Poverty, Groundwork
Emily works across the Northern Groundwork Trusts to support the development of the Green Doctor service, ensuring that our energy advice helps those people most in need.
As well as meeting the needs of people at risk of fuel poverty, Emily has diversified the team to provide technical home assessments including Retrofit Assessment and Coordination to enable Housing Associations and Local Authorities to meet the challenges of decarbonising their housing stock.
Dean Oliver
Energy Efficiency Manager, Groundwork West Midlands
Dean heads up the Green Doctor team and carbon reduction efforts in the West Midlands, providing energy efficiency advice and guidance to residents and organisations working with those at risk of fuel poverty.
With a focus on tackling fuel poverty in the region, the services offered by Dean and his team include energy assessment reporting and Retrofit assessments to help improve the options available to both residents and housing authorities.
Alan Spall
Green Doctor Advisor/ Domestic Energy Assessor/ Retrofit Assessor, Groundwork West Midlands
Alan has been working with the Green Doctor service for nearly 2 years and is also undertaking a Masters in Sustainability in the Built Environment. Prior to that he worked as a builder for almost 10 years.
He has a real interest in the fabric of buildings, construction methods and particularly material choices when it comes to retrofit.
From the blog
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Helping Hull Residents Improve Their Homes – Malcolm’s Story
Background In January 2025, Groundwork’s Green Doctor and Retrofit teams supported Malcolm (name changed to protect identity), a vulnerable homeowner in Hull, to make his home warmer, safer, and more energy efficient. Malcolm was living on a low income, receiving benefits, and managing serious health condition, including cancer treatment. His home was in very poor
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BLOG – Retrofitting Homes to be More Resilient for Extreme Weather Events
Page contents A Climate Turning Point On 14 July 2025, the Met Office released its annual climate stocktake, which confirmed that extremes of heat and rainfall in the UK are ‘becoming the norm’. It showed average UK temperatures have been rising around 0.25 °C per decade since the 1980s, with both record heat and floods increasing
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Retrofitting Homes to Reduce Fuel Poverty – A One Street at a Time Approach
The Home Upgrade Scheme 2 (HUG2) is a government-backed initiative aimed at improving energy efficiency by retrofitting homes that are off the gas grid, particularly in areas with high fuel poverty. In 2023 Groundwork partnered with Rochdale Borough Council and started engaging residents in off-gas properties about new, low carbon technologies. One area identified for
Green Doctor services
Groundwork’s Green Doctors help residents make savings on their energy, water, and money to live more comfortably and reduce their environmental impact.
Learn how we support housing providers support their residents to stay in control of their energy costs and keep warm and well.
Don’t miss this chance to secure your place.
Learn how to deliver a successful Retrofit scheme.
This session is free and will be delivered online.