Café/Front of House Assistant

We're looking for a Café / Front of House Assistant to support our busy café and visitor centre. This is a varied, hands-on role where no two days are the same. You'll help create a welcoming experience for visitors while assisting with food preparation and maintaining high standards across the café. ☕🍰🌿

What You'll Be Doing
✅ Providing excellent customer service
✅ Operating the till and handling payments
✅ Making hot drinks and serving customers
✅ Assisting with food preparation
✅ Maintaining cleanliness and food hygiene standards
✅ Receiving and organising deliveries
✅ Supporting day-to-day café operations

Additional Opportunity
You'll occasionally deputise for the Catering Supervisor, supporting the management of the café, supervising team members, helping coordinate room hires, and assisting with opening and closing procedures. Previous experience is preferred, but full training will be provided.

We're Looking For Someone Who Is:
✔ Friendly and approachable
✔ Reliable and hardworking
✔ Flexible and willing to work weekends
✔ A strong team player with a positive attitude
✔ Comfortable working in both customer-facing and kitchen environments
✔ Able to take initiative and adapt to changing demands

📍 Discover more about the Heritage Centre and Café: The Land of Oak & Iron
https://www.landofoakandiron.org.uk
Ready to Apply?
Simply send your CV to:
📧 HR.NorthEast@groundwork.org.uk
For an informal chat about the role, please contact Mika Hayes Heritage Centre Operations Manager, on 01207 524898.

Join us and help create memorable experiences in one of the North East's most inspiring destinations. 🌿☕🍰

We want you to be yourself at Groundwork and we value everything that makes you unique. We recognise and celebrate your difference and together we make Groundwork a special and great place to work. As a Disability Confident employer we offer a guaranteed interview to applicants with a disability who meet the essential criteria for the role.

At Groundwork we ensure that we provide a safe environment for adults, children and young people to take part in any activity or service that we organise. We are committed to creating a culture that promotes safeguarding and the welfare of all children, young people and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and comprehensive process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all the people we appoint are suitable to work with our children, young people and adults

This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.

Please note, should we receive a high volume of applications, we may look to close the role early, therefore we recommend an early application.

Vacancy Files

• Job Description
• Person Specification

Interview Details

To be confirmed after the closing date.