The Support Services Manager plays a key role in the coordination, development and continuous improvement of the Trust’s support services functions. The role is responsible for leading the day-to-day management and development of facilities management, health and safety administration, environmental reporting, office management and associated support service functions across the Trust.
Working closely with the Head of HR & Support Services, the postholder will identify opportunities for improvement, develop practical solutions and implement systems and processes that strengthen organisational compliance, improve operational effectiveness and support business continuity.
The role includes line management responsibility for reception and administrative support staff and requires close collaboration with managers, project teams, contractors, landlords and external stakeholders. Overall strategic oversight and organisational accountability remain with the Head of HR & Support Services.