Groundwork Cheshire, Lancashire and Merseyside (CLM) is committed to preserving the privacy of all our customers, suppliers and beneficiaries.

The following privacy policy is provided to inform you on how we use and protect the information that you provide to us through this website and any other interaction with us.

All personal data provided by you will be held by Groundwork CLM at our head office address 74-80 Hallgate, Wigan, WN1 1HP and our Cheshire office address at Yarwoods Arm, Navigation Road, Northwich, CW8 1BE.

Our UK data protection registration number is Z324664X. Full details of our notified purposes can be viewed at the website of the Information Commissioner’s Office

This privacy policy relates to any and all personal data that you provide to us when working with Groundwork, and covers the sharing of your personal data your consent to the collection, use and transfer of your information under the terms of this policy.

There are hyperlinks contained within our websites which link to other websites owned and operated by third parties. These third parties have their own privacy policies and we recommend that you consider those when using their websites.  We do not accept any liability or responsibility in terms of the privacy and security practices of these third party organisations and their websites.

  1. Information that we may collect from you

When you access a Groundwork service or work with us you may be asked to provide certain information about yourself, including your name, contact details.

Groundwork CLM will be what’s known as the ‘Data Controller’ of the personal data you provide to us. We only collect personal data about you which is required to enable us to work with you as a customer, supplier, partner or beneficiary.

This personal information will typically include (but is not limited to) information such as your first and last name, organisation / company name whom you represent (if appropriate), email address and postal address and the type of information you may be interested in receiving from us.

All personal data that you provide to us will only be processed following your explicit consent and always in line with the DPA 1998 and any other applicable data protection legislation.


  1. Why we ask for your data

We need to know your personal data in order to provide you with communications and information on:

  1. Our business and its projects (this may include place marketing information through our sub-brands / Business Improvement Districts),
  2. Issues and opportunities that may affect you in relation to our business and its projects.

We will not collect any personal data from you that we do not need in order to provide and oversee these communications to you.


  1. How we collect your data

Data may be collected in a variety of forms, these may include, however is not limited to:

  • Online website forms (e.g. Survey Monkey / Mail Chimp / Eventbrite / Project and Groundwork Websites)
  • 1-2-1 hard copy data collection forms e.g. we may collect personal data in carrying our consultations or customer care visits to enable us to keep in touch with you following our visit
  • Email – Where we receive emails from this data will be held to enable us to respond.


  1. How long we keep your data

The personal data that we use for communications purposes will be kept with us until you notify us that you no longer wish to receive our communications. You can unsubscribe from our mailing list at any time by clicking on the ‘unsubscribe’ link contained on all of our communications.


  1. How your data will be stored

Your information will be stored on our internal databases, hard copy forms in our office and external databases operated by on-line suppliers of software products we use in the supply of our services. This includes, but is not limited to on line products that may have data systems located outside of the UK.


  1. Changes to our policy

We retain the right to alter this privacy policy without notifying users of the changes made. Updating our privacy policy helps to improve your experiences with us and helps to protect us as well as you. A new and updated Privacy Policy will be posted when in place and will be in effect immediately after posting. The most recent version of the Privacy Policy is reflected by the version date located at the bottom of this Privacy Policy.


  1. Sharing your information

We take your privacy extremely seriously, and will never sell your information to any third party. We may employ third party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services or to assist us in analysing how our Service is used.

Service Providers who have access to your personal data will have a data sharing agreement in place, this puts specific obligations on them to ensure your data is safe, secure and not used in any way other than for the purpose it was originally intended for. When providing access to Service Providers, we will always ensure the minimum level of data is accessible to any third party delivering a Service for Groundwork CLM.


  1. Your rights

At any time, you have the right to request to see your personal information that we hold, as well as have it corrected or deleted. You can contact us by emailing or telephoning 01942 821 444 should you wish to make a data access request.