Groundwork London Privacy Notice

Groundwork London are the ‘Processor’ of your data. We take instructions from the London Borough of Waltham Forest, who control what data is collected and how your data is used.

How your personal data is collected and used

Groundwork London will store your personal data on a platform called Zoho, which Groundwork London procures and manages. Zoho’s privacy policy can be viewed here.

Your data will be stored on the secure Zoho database with access restricted to Groundwork London’s project staff only. We may store your data within countries outside the UK; however, these will only be ones which have signed a privacy agreement which meets these standards.

Groundwork London may use different mediums to access your data for portability purposes, restricted to desktop computers, laptops and tablets. All mediums will be properly safeguarded with security pin codes/passwords.

How to report a data protection breach or make a complaint

At any point you can request to see this information and have it corrected or transferred.

If you have questions or wish to raise a complaint regarding how we handle your data you can contact Groundwork London’s Data Protection Officer on, write to 18 – 21 Morley Street, London, SE1 7QZ or call 020 7922 1230.

If you would like to get in touch about how the London Borough of Waltham Forest use your data please contact

Right to complain to the information Commissioner’s Office (ICO)

If you still have concerns about how your data is being handled you can contact the Information Commissioners Office on 0303 123 1113 or visit