1. Who ‘we’ are

Groundwork London has been contracted to deliver the services of The Nest by Southwark London Borough Council and Mayor of London’s Violence Reduction Unit.

Groundwork London determines what and how data is collected, based on the Southwark London Borough Council and Mayor of London’s Violence Reduction Unit contract conditions. Groundwork London undertakes both the data controller and data processor function for this project.

2. Lawful basis for processing your personal data

Groundwork London will only collect personal data about you that we need for the service and delivery of The Nest.

Groundwork London collects personal data on two lawful basis; contractual and legitimate interest.

Contractual basis: To deliver the services of The Nest, Groundwork are required to collect and process your personal data.  To enable us to deliver the project, you are required to provide your contact information. These fields are mandatory within the signup form and we will not be able to process your application without them.

Legitimate interest: To enable Groundwork London to analyse the diversity of the registered participants, we request prospective participants record their date of birth, ethnicity and gender on the signup form. Questions relating to these data types are optional. This information will be used to assess the demographic representation of the participants in comparison to the London Borough of Southwark population and then be used to inform future participant recruitment.

3. Information we hold about you

Personal information is information that identifies a living person. That can be obvious information like name and address, or it may be something like an IP address or an identifier like an NHS number.

By completing the questionnaires or feedback forms, you are providing Groundwork London with the following personal information:

  • full name
  • email address
  • mobile number
  • home postcode
  • date of birth (non-compulsory)
  • gender identity (non-compulsory)
  • ethnic group (non-compulsory)

In addition, we ask you:

  • your contact method preferences
  • what additional languages you would like project information supplied in
  • what your relationship is to Southwark

4. How your personal data is collected and used

Groundwork London will only use your personal data for the following purposes:

  • To assess what communities are represented in our registered participants, based on geographical area, ethnic group, age and gender and use this information to inform targeted participant recruitment.
  • To contact you by phone or email periodically to complete evaluation questionnaires, collect case studies or invite you to be part of a focus group.
  • To maintain, measure, and improve the service, we use your information to compile statistical data, but this will never include references to a particular individual. We report this data back to the London Borough of Southwark.

5. Your rights

At any point, you can exercise the right to receive a copy, correct, view or ask Groundwork London to stop using your personal data. You can withdraw your consent for us to use your personal data at any time.

Please contact us at thenest@groundwork.org.uk

6. How long will we keep your personal data

Groundwork London will delete their records of all data within one month of the services and delivery of The Nest coming to an end.

7. How to report a data protection breach or make a complaint

If you have a concern about the way we are handling your information, then in the first instance you should raise this with Groundwork London.

We will take your concern seriously and work with you to try to resolve it. To raise a concern or complaint with us you should contact:

Groundwork London
Groundwork London Data Protection Officer: GWLondon.GDPR@groundwork.org.uk, Groundwork London 18 – 21 Morley Street, London, SE1 7QZ or call: 020 1922 1230.

8. Right to complain to the Information Commissioner’s Office (ICO)

If you still have concerns about how your data is being handled you can lodge a complaint with the Information Commissioners Office on 0303 123 1113 or visit https://ico.org.uk/