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Navigator - SFTV (Employment Support Advisor)

Job title:                       Navigator (Employment Support Advisor)

Salary:                           £21,000 per annum

Hours:                           Full time 37 hours per week

                                           (until 30th Sept 2019 – awaiting confirmation of delivery extension to 2022)

Location:                      Middlesbrough (x1) and Redcar (x1)


About us

Groundwork is a leading regeneration charity, working through partnership to create communities in which people are proud to live and work.

Step Forward Tees Valley is funded by the National Lottery Community Fund and European Social Fund until the end of September 2019, with potential to be extended subject to further funding to 2022. Working in partnership with approximately 30, mainly, voluntary and community sector delivery partners, Step Forward Tees Valley will support 2500 people into or toward employment.


About the role

We are looking to recruit someone who will work as one of our Navigators on Step Forward Tees Valley (SFTV). You will manage a caseload of participants with complex barriers and provide 1:1 support to people who are long term unemployed to help them move towards and access training and employment. By providing intensive support and advice, the team will help each participant develop a tailored action plan and identify how this can be best met through existing services and/or via Step Forward Tees Valleys health, employment, financial and digital inclusion services. 

As a Navigator you would be responsible for engaging and supporting participants through every stage in their journey, addressing barriers and introducing activities to support progression.

This role is subject to an Enhanced Disclosure endorsed by the Disclosure and Barring Service


A bit about you

We want someone who has proven experience of working successfully with people who have multiple barriers to employment and is able to run participant engagement activities. Experience of regularly using a Management Information System to support with caseload and diary management. Proficient in accurately completing and updating required paperwork whilst maintaining quality assurance to support in achieving set targets. Your role will require you to have the ability to work effectively within a partnership, as a member of our team and individually within a complex, changing and challenging environment.

For further information on the role, please contact Natalie Wrench (Redcar) on 07817 960233 or Mary Blackwell (Middlesbrough) on 07930 330725


Want to apply?

Great all you need to do is complete the application pack that’s below

Job Description

Person Specification

Application Form

Privacy Notice - The Privacy Notice describes how we collect and use personal information about you during and after the recruitment process, in accordance with the General Data Protection Regulation (GDPR).

Closing date: Midnight on Friday 29th March 2019 

All completed applications should be emailed to  or by post to, Groundwork NE & Cumbria, Grosvenor House, 29 Market Place, Bishop Auckland, County Durham, DL14 7NP


Make yourself at home

We want you to be yourself at Groundwork and we value everything that makes you unique. We recognise and celebrate your differences and together we make Groundwork a special and great place to work.

Groundwork North East & Cumbria is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.