Energy & Heating
Our team of friendly Green Doctors are energy efficiency experts offering free, impartial advice to help you take control of your bills and save energy in the home.
We offer free, impartial advice to help you take control of your bills, save energy where possible in the home, and access other services and initiatives available. Learn more today with our free energy & heating advice.
We can provide different kinds of support, whether that’s advice on paying off debt with energy or water companies, or spotting other concerns for a referral to other services.
Some of the reasons people ask us for help are:
- respiratory problems e.g. asthma or a persistent cough
- Struggling to pay energy bills
- Finding it hard to manage fuel debt
- Worrying about keeping warm or choosing between eating and heating
- Feeling that the home is cold, damp or draughty

Retrofit Assessment & Coordination
How to get a warmer, more comfortable and energy efficient home
If you are planning to make energy efficiency upgrades to your home, the best way to start is by having a Medium-Term Improvement Plan drawn up by one of our experts. We will conduct a full house survey and provide you with expert advice on the best way to reduce your fuel bills and carbon emissions in a future proof way.
Retrofitting is the process of making improvements to your home so it becomes more energy efficient with lower emissions. We can assess your home with independent qualified professionals to produce a bespoke plan that matches your budget for work that can be carried out in stages.
To comply with the PAS 2030 and PAS 2035 legislation, a qualified Retrofit Assessor and Coordinator will be required to oversee the project. Our Retrofit Assessors and Coordinators are trained to the highest level and work to find the right solution for the people living in the house and not just the house itself. For more information
Green Doctors
Green Doctors operates throughout the whole of north east and Cumbria, offering free energy advice for households, through in-home visit or a scheduled telephone call.


Energy Redress
Energy Redress is a project we deliver across Cumberland supporting households in becoming more energy efficient.
Helpful resources
Groundwork’s Green Doctors help residents stay warm, stay well, and save money on household bills. They provide free, impartial advice and support to help you save energy, reduce your bills, and live in a warmer, more comfortable home.

News Stories

Our Energy Savvy Green Doctors Help deliver support across Sunderland improving Energy Efficiency
Read the stories of just a few of the people our Green Doctor team have helped, throughout Sunderland.
Free impartial Home Energy Improvement Advice For North East Households to Help Cut Energy Bills
Click below to read more

How Green Doctor helps households
Green Doctor Video Series
A series of videos that seek to help people save on their energy bills by practical tips to reduce energy usage.
Email: greendoctor@groundwork.org.uk
Facebook @GreenDoctorNorth East

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