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Volunteer Brokerage Coordinator

Posted on 30 May 2018

Location:  Groundwork London offices in Waterloo with project delivery across London boroughs

Contract:  12 months Fixed Term, with view to extend

Salary:  £23,000 to £25,000 per annum

Hours:  37.5 per week


Here at Groundwork London we are strong believers in the positive contribution volunteers make in communities. We see the impact of their support every day, because we match volunteers across London with organisations that need their help through our Volunteering Services.

We are looking for someone who shares our belief in the importance of volunteering to play a pivotal role in our team. As a Volunteer Brokerage Coordinator, you will develop, deliver and support the service by recruiting volunteers, signing up organisations, managing customer-facing communication, and handling the administration and organisational activities related to placing volunteers with volunteer-involving organisations.

You will be joining a London-wide team of nine people who deliver Volunteer Services across the London Boroughs of Barnet, Brent, Hounslow, Kingston and the City of Westminster. In this post you will predominately coordinate, deliver, and promote our service in the London Borough of Kingston or the London Borough of Brent.

This broad-ranging role will complement your strong commitment to volunteering and your understanding of what Volunteering Services do. A self-starter and an excellent team player, you will be experienced in delivering community and volunteering projects or services, and be able to advise volunteers and volunteer-involving organisations about volunteering opportunities and roles. You will be enthusiastic about developing partnerships with voluntary, public and private sector organisations, and about harnessing Facebook and Twitter to market volunteering opportunities and information.

You will work with team members to deliver training workshops and coordinate small- to medium-sized events to celebrate Volunteers Week and the contribution of volunteers to the community and voluntary sector.

Excellent planning, organisational and prioritising skills are essential for the role, alongside good MS Office knowledge and user skills. Experience in the use of CRM databases such as Volunteer Connect or Do-It will be advantageous.

For more information, please visit our Volunteer Centre websites (BarnetBrent, Kingston, Hounslow, Westminster) and service website.

Apply now

Download the full job description and an application form

Please send your completed application form to quoting reference 508/VBC

For further information and to discuss the role please contact Sarah Whitby at Groundwork London on 020 7922 1230 or


Closing date for applications:         

This is a rolling recruitment process, so please submit your applications as soon as possible. The post will stay live until the position has been filled.


Groundwork London is an equal opportunities employer and welcomes applications from all members of the community.