Free, Impartial and Confidential Advice for County Durham Residents

Support with Benefits, Debts, Housing, Energy, Immigration and More

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If you need advice, you can contact us in person, over the phone and online. We’ll listen, never judge and help you find a way forward

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If you’re interested in volunteering with us in the Advice & Guidance team, you can view our opportunities on the County Durham Volunteering Centre’s website.

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Discover a range of tools, guides and other local advice services. 


Commissioned by Durham County Council

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